Client Overview
Trust Certs is a national property certificate supplier providing EPCs, Gas Safety certificates, Electrical Installation Condition Reports, and PAT tests for private landlords and business clients across the North West, Yorkshire, and Merseyside. Carrying out over 2,000 property visits per month and having issued more than 125,000 certificates, they operate at scale with a 3-day average turnaround from order to completion. CreativePixels delivered the branding, logo, and website to establish the business with a professional online presence from launch.
Industry
- Property Marketing
Services
- WordPress /
- UI/UX Design /
- Branding
Tools Used
The Challenge
Trust Certs launched as a new business in a competitive, compliance-driven market where trust and credibility are everything. Key challenges included:
- No existing brand identity or web presence to build from, the business needed a logo, visual identity, and website delivered together.
- The service needed to feel credible and professional to landlords and property managers who were entrusting compliance certificates to a new provider.
- A clear, simple ordering journey was essential as the primary goal of the site was to convert visitors into bookings quickly and with minimal friction.
Our Approach
We built the brand and the website as one cohesive project, making sure the identity and the digital experience worked together from the start.
- Designed the Trust Certs logo and brand identity to communicate reliability, professionalism, and compliance credentials clearly.
- Built a clean WordPress website structured around the core services, with dedicated pages for EPC, Gas Safety, EICR, and PAT testing.
- Designed a straightforward appointment and order flow to reduce friction between landing on the site and booking a service.
The Solution
Trust Certs launched with a brand and website that positioned them as a credible, professional operation from day one. The site makes it easy for landlords and property managers to understand the services, check their area, and place an order quickly. For compliance and B2B service businesses launching in a trust-sensitive market, this project is a good example of how brand and web design working together from the start builds the right first impression.
All visuals used in these case studies are provided by our clients or their partners. All such images remain the property of their respective owners and may be subject to copyright.
Let's design, build, and grow your next big project.
Book a free 15-minute call – no hard sell, just a chance to see if working together makes sense.
